BEFORE REPAIRS

10 Things To Know Before Having Your Car Repaired

• Your car is the second largest investment you’re likely to make. Reserve its value and your safety by having it repaired professionally.
• Never drive a car that could be unsafe because of damages.
• Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
• You are not required by law to obtain more than one estimate or appraisal.
• You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
• Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.
• Choose a shop that has uni-body repair equipment and certified (by I-Car or ASE, for example) technicians.
• Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
• Ask if the shop offers a repair warranty.
• Let us help you negotiate your claim with the insurance company.

Contact Information

Artcraft Collision

2310 Old Concord Rd

Smyrna, GA  30082

Phone: 770-435-5378
Email: artcraft@bellsouth.net

Monday - Thursday: 8am to 6pm
Friday: 8am to 5pm
Saturday & Sunday: Closed